Refund Policy

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Last Updated: December 7, 2023
 

Thank you for choosing Body & Beauty. Our Refund Policy outlines the terms and conditions regarding refunds for purchases made on our website. Please read this policy carefully, and feel free to contact us at [Your Contact Information] if you have any questions.
 

1. Eligibility for Refunds:

a. To be eligible for a refund, the item must be unused, unopened, and in its original packaging.

b. Refund requests must be made within [X] days of receiving the product.

2. Non-Refundable Items:

a. Some items are non-refundable, including but not limited to:

• Products that have been used or opened

• Gift cards

3. Refund Process:

a. To initiate a refund, please contact us at [Your Contact Information] with your order number and a detailed explanation of the reason for the refund.

b. Once your request is approved, we will provide you with instructions on how to return the item.

c. Upon receiving the returned item, we will inspect it and notify you of the status of your refund.

4. Return Shipping:

a. Customers are responsible for the cost of return shipping, unless the return is due to an error on our part.

b. We recommend using a trackable shipping service to ensure the safe return of the item.

5. Refund Timeframe:

a. Refunds will be processed within [X] business days of receiving the returned item.

b. The time it takes for the refund to be reflected in your account may vary depending on your payment method and financial institution.

6. Damaged or Defective Items:

a. If you receive a damaged or defective item, please contact us immediately with photos of the damaged or defective product. We will arrange for a replacement or issue a refund.

7. Contact Us:

If you have any questions or concerns about our Refund Policy, please contact us at [Your Contact Information].

By making a purchase with Body & Beauty, you agree to comply with the terms outlined in this Refund Policy.